Boulder Block App Support

The Boulder Block app is published by Altura Works LLC, the company that operates Climber’s Gift and makes the Boulder Block.

Contact support

Email us at team@climbersgift.com with your question. If it is about your account, please send it from the email address you use to sign in, and tell us which sign-in method you use (email, Apple or Google).

You can also use our contact form.

Common questions

I forgot my password. Email us from the address on your account and we will help you get back in.

How do I delete my account? In the app, open Settings and choose Delete Account. This removes your account and the content you uploaded. If you cannot open the app, email us and we will delete it for you.

How do I report a video or a user? Use the report option on the video or profile in the app, or email us with a link or a screenshot.

Company details

Altura Works LLC
75 E 3rd St
Sheridan, WY 82801
USA
Email: team@climbersgift.com

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